I cannot tell you the number of times I have treated a person a certain way, or had some preconceived notion about their attitude or behavior, or reacted to them in some way that I later wish I hadn’t. I cannot tell you how many times I have responded negatively to someone but later learned the rest of their story. You know, someone treats you rudely, badly, unfairly, and you react only to find out later they are going through some difficult situation. Maybe the baby didn’t sleep so they didn’t sleep, maybe they are struggling with their teenager, maybe they are in an insecure spot in their marriage, maybe they are dealing with an aging parent, maybe they were just diagnosed. Somehow, having this information, we soften, we become more patient, we offer kindness and understanding. I know, I am telling you, I have been there and done that more times than I care to mention. But I think we can do better. I think we can decide how we want to treat people. I think we can ...